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Mark Hurst

Founder & President

E-mail:
mark at creativegood.com




Mark Hurst
Widely credited for popularizing "customer experience" online, Mark Hurst has worked since the birth of the Web to make Internet technology easier to use. In 2002, Hurst was named "one of the 1,000 most creative individuals in the U.S." in Richard Saul Wurman's book 1,000. InfoWorld magazine named Hurst Netrepreneur of the Year in 1999.

When Mark Hurst founded Creative Good in 1997, it was the world's first user experience consulting firm. He runs Creative Good with Phil Terry in New York City.

Mark Hurst is also the founder and host of the Gel conference (Good Experience Live), which was first held on May 2, 2003 in New York City. Gel 2009 will be held on Thursday and Friday, April 30-May 1, 2009 in New York City.

Hurst's Good Experience newsletter has tens of thousands of subscribers worldwide. (Sign up for free or read the blog.)

Bit Literacy, Hurst's 2007 book in managing information overload, has thousands of copies in print and has "changed the lives" of readers, according to their feedback. (See reader comments.)

Previously, Hurst was director of product development at Yoyodyne, an early Internet marketing firm founded by Seth Godin and later bought by Yahoo. Hurst began his Internet career as a graduate researcher at the MIT Media Lab. He holds bachelor's and master's degrees in computer science from MIT.

Contact Mark Hurst: mark@creativegood.com

And read Bit Literacy!

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