Creative Good

Creative Good has an experienced team of customer experience consultants, all of whom have a track record of client business improvement.

Here's a recent picture of the team. (August 2007)

Job Opening: Customer Experience Analyst (full-time, NYC only)

Phil Terry -- full bio
CEO
E-mail Phil
Phil Terry, CEO of Creative Good, Inc, is an advisor to the senior management of leading businesses and a regular voice in the debate about the evolution of brands and the customer experience.

Mark Hurst -- full bio
Founder and President
E-mail Mark
Mark Hurst is widely credited for popularizing the term "customer experience" and the methodology around it. In 1999, InfoWorld magazine named Hurst "Netrepreneur of the Year", saying that "Mark Hurst has done more than any other individual to make Web-commerce sites easier to use."


Team The leaders in customer experience.		Creative Good has an experienced team of customer experience consultants, all of whom have a track record of client business improvement. Here's a recent picture of the team. (August 2007) Job Opening: Customer Experience Analyst (full-time, NYC only) Phil Terry -- full bio CEO E-mail Phil Phil Terry, CEO of Creative Good, Inc, is an advisor to the senior management of leading businesses and a regular voice in the debate about the evolution of brands and the customer experience. Mark Hurst -- full bio Founder and President E-mail Mark Mark Hurst is widely credited for popularizing the term "customer experience" and the methodology around it. In 1999, InfoWorld magazine named Hurst "Netrepreneur of the Year", saying that "Mark Hurst has done more than any other individual to make Web-commerce sites easier to use."