- Customer experience in large orgs: Lou Shapiro, CEO of Hospital for Special Surgery, at Gel 2015 June 29, 2015
- VIDEO: Nancy Lublin, CEO of Crisis Text Line, at Gel 2015 June 10, 2015
- Every product manager should learn this skill May 19, 2015
- Just launched: Customers Included, 2nd Edition April 15, 2015
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